At the end of Module 2: Emotional Intelligence and Resolving Challenges, the learner should be able to:

• Discuss the 4 components of EI (Emotional Intelligence)
  
• Using EI to resolve challenges
• Growth Mindset vs. Fixed Mindset
• How to benefit from an effective mentor / mentee relationship

The module consists of following Learning Objects and it may take approximately 60 minutes of your time to complete. The Learning Objects are:

Emotional Intelligence:

• What is Emotional Intelligence and Why is it Important? (Video)
• Emotional Intelligence Has 12 Elements. Which Do You Need to Work On?
• The Impact of Emotional Intelligence on Communication Effectiveness - Focus on Strategic Alignment
• What People (Still) Get Wrong About Emotional Intelligence
  

Growth vs. Fixed Mindset:

• Growth Mindset vs. Fixed Mindset (Video)

Once you have completed the modules, there will be a face-to-face sessions (via Zoom) to apply what you have learnt. The facilitators will take you through a practice session applying the methods.